4 Questions to Ask an AC Repair Technician

Nobody likes to think about a broken air conditioning unit. Your AC going out can make a big difference in the quality of your day when you’re trying to relax or fall asleep at night.  Especially in the summer heat, you want to avoid going too long without a working air conditioner. It’s not only uncomfortable, but it can also be dangerous in some climates. Read on to consider a few important questions to ask your air conditioning technician when scheduling a repair.Comfort Expert Techs plugging in AC into wall

1.) What’s the estimated cost?

Although most companies have an average or standard cost that they tell customers, make sure that the repair company knows exactly what’s wrong with your system before they give you a quote. It can be difficult to get a guaranteed assessment of the issue without having first seen it. If you can get it in writing what you will pay, you’ll be better off.

2.) Are all of the technician's factory trained?

To minimize the number of repairs you’ll need to do in the future, make sure that all of the technicians that will be operating inside of your home can physically and intellectually handle the task at hand. Whether it’s one individual or an entire team trying to get the job done, make sure that each technician can handle the job. You don’t want the vital parts of the repair going into the hands of an untrained technician.

3.) Will the repair be done on time?

Having your AC repaired on time will not only increase the quality of your day or night, but it can pose medical risks for certain demographics that can’t reliably handle increased temperatures during the summer. For example, children and elderly individuals may not be able to comfortably handle the heat. If these apply to you, make sure to get your AC repaired as soon as possible. Ask your technician if the project can be completed within the deadlines you set.

If you want to work with the company but the project is going to take longer than is expected, make sure to have a secondary plan to utilize if you’re going to be without AC for a while.

4.) Are there any warranties for the work that will be done?

Even the best AC systems, regardless of if it’s a completely new system or just needing minimal repairs, will eventually suffer problems or will need further repair. Ask the repair technicians if they offer any kind of warranty to guarantee or ensure that you’ll be able to remain comfortable should the repair be unsuccessful or if an AC installation goes wrong.

If you have any questions about AC repair or about the benefits and installation of full HVAC systems, give us a call today at Comfort Experts! We work hard to make sure that you and your family are staying cool for the summer. If your air conditioning unit has stopped working, don’t spend your days and weeks in misery. Give us a call today and we’ll set up a time to fix your AC and get you back to comfortable living in no time!