• Extremely Happy
    They did an outstanding and thorough job looking at my units. Show me pictures of the areas of concern and took care of the issue that I had them come out for quickly.

    - Bob C.

  • Very professional and explained the issue
    Comfort Experts were at my house within a couple of hours of reporting the issue. Very professional and explained the issue. Luckily the unit is still under warranty so no cost to me.

    - Eric J.

  • Great Work
    Riley did a great job. He didn’t try to upsell us or pressure us into anything. Really appreciate his honesty and knowledge. Made it much more likely we’ll use Comfort Experts in the future.

    - Jason M.

  • Amazing Customer Service
    The tech was great. When he explained what was wrong and what we needed to do. He walked me thru showing me the issues. This was for my mom's house. After this experience, I will use company for my needs at my house.

    - Brad A.

  • Very Professional and Helpful
    Mark provided detailed info and pictures to show the issues with my system. He was very professional and helpful. Rob and Chris explained things so well. They answered ALL of my questions.

    - Kathy L.

  • Techs Are Always Courtesy and Professional
    I've had Comfort Experts provide maintenance on my HVAC system for over 12 years. The techs are always good to point out the areas that need attention but they never try to hard sell me. Techs are always courtesy and professional. I need to replace my systems but that is a big pill to swallow!

    - Mark W.

  • Honest, no high-pressure sales, no gimmicks.
    I was a little worried about possible upcharges because they were running a discount service special, but Mark was fantastic! (In fact, everyone I dealt with was). Honest, no high-pressure sales, no gimmicks. He explained things well and told me what to watch out for in the future. We will use them if we need service in the future!

    - Sandy M.

  • Very Nice, Courteous, Polite & Respectful
    I appreciate my technician today. I think his name was Lucas. But I didn’t see his picture in the options that were given. Very nice, courteous, polite & respectful. Also, more importantly, very thorough in his work. And he explained everything he was doing and recapped afterward. I also appreciate his attention to sanitation & social distancing. Thank You!!

    - Wendy M.

  • He knows his occupation well.
    Adam did a great job replacing our hot water heater. He knows his occupation well. Very polite and cleaned up everything. Thank you Adam.
    I did not see his name on your list of Service workers. Please let him know we were happy with his professionalism. Freda and Dennis Williams.

    - Freda W.

  • Very nice, courteous, polite & respectful.
    I appreciate my technician today. I think his name was Lucas. But I didn’t see his picture in the options that were given. Very nice, courteous, polite & respectful. Also, more importantly, very thorough in his work. And he explained everything he was doing and recapped afterward. I also appreciate his attention to sanitation & social distancing. Thank You!!

    - Rose G.

  • Quick to respond to your needs.
    We have used Comfort Experts over 30 years Service has always been great. Quick to respond to your needs. The staff is very knowledgeable and is professional and courteous.

    - Linda V.

  • Their price is fair and competitive.
    Chris was on time explained every option clearly and did his best to provide the best option. I am still in the market comparing different option but I will recommend Comfort experts with high confidence. Their price is fair and competitive.

    - Abdi Ali

  • Very Considerate Technicians
    Rob explained to us what we had, what the problem was & how we could address it. He didn’t push a sale on us & explained what we could do if we didn’t team a purchase a new system. He showed us all the options we had & explained them in full detail (warranties, support, taxes, payments, APR....) he was great from the moment he stepped in our house. He didn’t sell us anything we didn’t need. Will definitely be using them & him again.

    - LeRoy H.

  • Exceptional Service
    I've used Comfort Experts for 3-years now and have continued to receive exceptional service. The techs are more knowledgeable than any other service provider I've had. THE BEST PART: They actually understand the consumer's viewpoint, and never impose an "up-sell" of products you don't need.

    - Christopher N.

  • Truly Amazing
    Phillip O did a repair on my heating and air system today. He seemed very knowledgeable about the system and was very polite and friendly. I also believe he is a Christian and would appreciate having him be my constant repair consultant! He is truly an asset to your company!

    - Mary E.

  • Always on Time
    Mark B showed up on time and helped me out a lot. I'm a new landlord who tries to learn as much as I can about every part of my systems and he went above and beyond explaining every aspect of what he was doing while I was shadowing him. We discussed the best course of action and he gave me all my options. I didn't go with the most expensive which could've been the best option in the long run but he got my system cooling again and that's what I needed so I could get my tenant settled in. Mark clearly knows a ton about A/C systems.

    - Rocky O.

  • You Can Hear the Smile Across the Phone
    I have used Comfort Experts since I bought my first house in 2019. Before that, they have taken care of my family's properties all across Johnson County. Great service, great techs, even the ladies on the phone are amazing. You can hear the smile across the phone. Just had my first service checkup since having the full new system installed in June of 2019, and the tech (Kenneth) went above and beyond. Gave me some recommendations for addons without being pushy (being a salesman myself, he did a great job, just not in buying mode given the economy), installed my inline air filter in the attic for me even though it was not part of his tasks for the day. Couldn’t be happier, and glad I chose Comfort Experts for my A/C and Heating company.

    - Ryan G.

  • Thanks for your commitment to excellence!
    Riley H was very professional and patient in explaining options that Comfort Experts had to offer which would best meet our heating and cooling needs. I've had previous experience with Comfort Experts and was very pleased. I'm glad to be a repeat customer because I know I can expect a professional job and a worry-free system. Thanks for your commitment to excellence!

    - Calvin M.

  • Consistent quality with these guys!
    The technician was very knowledgeable and didn’t act like he was trying to sell me something. He worked on my AC unit as if it was his and went above and beyond to figure out what was wrong. Consistent quality with these guys!

    - Tyler C.

  • High Quality Work
    Phil came by to do a tune-up and did a great job. Very thorough and took the time to answer my questions with knowledgeable answers. Made recommendations about how to keep my ac system healthy. This visit built a higher level of trust that already had a firm foundation. Great folks to deal with.

    - Jarrod