Recent Jobs and Reviews in Crowley, TX
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Job Locations and Reviews
Tyler L.
After opening her panel I found that one breaker was tripped and she didn't have a surge protector I explained to her that it most likely tripped because of the constant rain that we've been having and she is interested in the surge protector but she needs to talk to her husband
Crowley, TX 76036
garrett.young@acgenius.com
For the evaluation I showed up to the homeowner's house and he informed me the upstairs was blowing only warm air when the thermostat was set to 73°. On inspecting the air handler I noticed it was not running at all and the five amp fuse was blown. I replaced the fuse and moved on to the condenser where I gauged up and was getting negative one PSI on the low side and 23 PSI on the high side. This is an r22 unit that is 22 years old and has a significant leak somewhere in the EVAP coil. I formed the customer of his options and pricing of refrigerant as well as replacing the coil and he elected to set a meeting with a Comfort Adviser for tomorrow 17 April.
Crowley, TX 76036
Mike R.
Upon arrival the system drain line was clogged I cut both ends blew out the line and washed out p trap. Sink and system now drain properly. I installed the iaq200 to tackle biogrowth and improve overall air quality. The system is in tolerance and ready for cooling.
Crowley, TX 76036
Mike R.
This system and house have awesome insulation the supply side box is spray foamed very neatly. The system does have bio growth on the Evap coil drain pan and rust build up. I would recommend a UV system to handle this issue. The system is now cleaned and ready for cooling. Td is 18
Crowley, TX 76036
Tyler S.
04/13/24 Tyler S- master bathroom sink is draining slow. Customer declined fix at current time.
Crowley, TX 76036
Tyler L.
I have completed electrical record by driving in his new ground rod the resistance is now down to about 18 to 19
Crowley, TX 76036
Tyler S.
04/12/24 Tyler s- no issues, master bath sinks drain slow but customer will handle. Could not access waterheater but unit is new
Crowley, TX 76036
Lisa M.
completed annual heat and air tune up
Crowley, TX 76036
Ian C.
Primary electrical controls acceptable, capacitors are within manufacturer range Blower motor on downstairs system has very little dust build up, upstairs evaporator coil acceptable not dirty. Plenums have dust build up but not extreme. Electrical connections tight and secure. Downstairs systems condenser coils were dirty took condenser apart and washed from the inside out. Refrigerant levels on system are acceptable Upstairs evap coil was clean and had no signs of corrosion, blower wheel was clean and operating well. Primary electrical control acceptable. Plenums and duct work have some dust build up nothing extreme. Downstairs condenser was a little dirty cleaned from the inside out. Refrigerant levels acceptable Both systems are clean and operating efficiently Cust is selling home
Crowley, TX 76036
Tyler L.
I will be returning on Friday the 12th to drive in another ground rod as his resistance on the ground was hitting over a hundred
Crowley, TX 76036
Zak L.
Arrived fit service eval Down stairs system working fine Upstairs system still has a failed compressor which is why I left it off during my visit in January Wife is now aware. Upstairs condenser left off at the disconnect due to FAILED COMPRESSOR
Crowley, TX 76036
Review
Excellent service
Mike S.
Tested all components all measured within ratings and specs. Refrigerant level is looking low however coil was wet from storm. Changed filter.
Crowley, TX 76036
Review
I have always valued this company and its employees as not only best in their industry but best in all services across the board.
Mike S.
Tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned condenser. Changed filter.
Crowley, TX 76036
Ian C.
Completed STU x3 systems First system was for master bed and bath, system was operating efficiently but I found that the insulation levels on this portion of the house was low. R value of r26 explained to cust that we should upgrade to r49 so that home will hold temp better, cust agrees wants me to follow up in two weeks about doing r29 insulation upgrade to master bedroom side of the house . Second system was for the main living area down stairs, I found a little rust on the evaporator coil but nothing extensive. No refrigerant leaks in coil. System is clean and Amp draws are acceptable Third system was for upstairs, this system was very clean and operating efficiently Refrigerant levels on all three systems was acceptable Deltas acceptable No hard starts No surge protectors Need to schedule follow up phone call for Ian on April 3rd.
Crowley, TX 76036
Brock S.
Ran Stu On unit. All heating and cooling components tested normal. Found unit needed low voltage protection and a compressor saver. Found no other issues at this time.
Crowley, TX 76036
Brock S.
Estimate to repair water line where it ties into meter. Line is diving down after meter connection so will need to dig box up make repair and reset box. Performed repair tested after repair was made everything working properly.
Crowley, TX 76036
Brock S.
Arrived for Eval The thermostat was locked and we unlocked the thermostat and showed customer how to do it if it happens again. Checked the system while we were there and everything was intolerance and working Recommended drain switch and the membership Customer said he will talk to wife and decide
Crowley, TX 76036
Mike R.
These systems are in tolerance. He could benifit from a UV system and hard start kits for both systems. Please remember to change your filters as soon as you get a chance before summer kicks. Other then that the systems are ready for cooling.
Crowley, TX 76036
Zak L.
This call was a cooling tuneup on the air handler and condenser. All equipment was measuring within manufacturers specs. Unable to obtain refrigerant measurements due to it raining outside. I recommended surge protection, a UV system, drain protection to prevent water damage, and a hard start kit.
Crowley, TX 76036
Zak L.
For this tuneup I inspected the airhandler and condenser. Both had all equipment measuring within manufacturers specs. It was raining at the time of inspection so an accurate refrigerant level was not able to be done. I recommend a hard start kit to help with efficiency, UV system, system cleaning, surge protection, and a new defrost control board due to the hotspots on the current one.
Crowley, TX 76036
Brock S.
Estimate to repair water line where it ties into meter. Line is diving down after meter connection so will need to dig box up make repair and reset box.
Crowley, TX 76036
Alec G.
During inspection verified that systems were working properly Spoke to customer about recommendations for the system along side duct cleaning for the system Customer stated he didn't want to do anything today and duct cleaning was out of the current price range
Crowley, TX 76036
Brock S.
Performed plumbing inspection customer had 3 pop up assembly’s needing to be replaced. Customer paying for windows in home to be replaced cannot afford any repairs at this time. Will call us if he wants to get them done.
Crowley, TX 76036
Autumn L.
Crowley, TX 76036
Tyler L.
The house was made in 2021 so the panel was great all connections were tight a surge protector was present and all breakers were functioning properly he had gfci's in proper locations and plug were wired correctly
Crowley, TX 76036
Review
When Brock was out here in November, I expressed how my bedroom would be almost 5 or 10 degrees hotter than the rest of the house. When he came out today for the service call, he was thorough with all temperature readings, checked and double checked everything. We agreed to the possible, probably the best and easiest fix. He also advised that different vent covers may also make a difference and showed me online what he was explaining, and also made sure I knew the correct measurements of any new vent covers. Brock is very thorough, a wealth of knowledge, courteous and polite. He even remembered exactly what I told him in November what my issue was. Thank you Brock. And thank you Comfort Experts!
Review
Excellent work and great customer service
Brock Stokes was the technician along with an employee in training. Both were very friendly, informative and proffesional. They were able to quickly locate the problem and make the fix. Will definitely go with the company again for future needs.
Response from Comfort Experts Inc.:
Thank you for your review, Anthony! We're delighted to hear that Brock Stokes and the employee in training provided friendly, informative, and professional service during their visit. We're glad they were able to quickly locate and fix the problem. Your satisfaction and feedback mean a lot to us, and we look forward to serving you again for any future needs
Review
I originally hired Comfort Experts to replace my AC Unit when my old one went kaput (broke). I was extremely impressed with Comfort Experts with the techs and process that went along with that process. Sometime between then and now, they added Plumbing and Electrical to their business, which is also covered with my Membership Plan. Being a first time, female homeowner (even though I bought my house 8 years ago), I did a lot of research in finding an HVAC Company. When I learned that electricians and plumbers were added, I was so very excited and a bit relieved. The last thing I wanted to do was having a find plumber in an emergency situation. Not only did I have one of their plumbers come out about a month ago for a clogged up bathroom, it was same day service because of my membership plan, and the issue was completed the same day and the tech was very thorough and explained and answered all of my questions. Yesterday was my yearly plumbing tuneup (something that I had never heard of), but I was and am for tune up. Even though I bought my house brand new and I have been the only owner and occupant, he pointed out all of the major points, areas, and equipment that were most important to keep an eye on, and to check in case of an issue or or problem. When it came to questions about how long certain appliances last and how long they usually last before needing to be replaced. And was honest about pricing and different options I had that would be most convenient and less costly for me. Tyler was able to answer all of my questions completely and confidentiality and honestly. And as a first time homeowner, he taught me a lot about plumbing in general and I just learned a lot when he walked me through what he checks on during the tune up. I am grateful for Comfort Experts adding these additional services to their business because there were questions and certain things that I want to add or update in my home. And now I don't have to do any additional research to find a credible plumber and electrician. Thank You Comfort Experts!!
Colby was friendly and knowledgeable.
Response from Comfort Experts Inc.:
Dear Tonia, thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Colby provided you with friendly and knowledgeable service. It's always our goal to ensure our customers feel welcomed and well-informed during their experience with us. We truly appreciate your feedback and hope to have the opportunity to assist you again in the future.
Review
My mom was here when Brock arrived. She stated that he was very polite and courteous to her. He also did a good job of explaining to her what he was doing and his observations.
Review
Brock
Kellen showed up wearing book covers and was extremely polite. He didnt mind explaining things sometimes a couple of times until I understood what was going on with my HVAC. Sean was also very knowledgeable and I enjoyed them both. Will call them back in the future, if needed.
Response from Comfort Experts Inc.:
Dear Andrea, Thank you so much for taking the time to share your positive experience with Kellen and Sean! We're delighted to hear that Kellen's approach, wearing shoe covers, and Sean's knowledge made a lasting impression. Our team takes pride in providing excellent service, and it's heartening to know that you found their explanations helpful and appreciated their polite demeanor. We look forward to being of assistance in the future. If you ever need any further support with your HVAC or have any questions, don't hesitate to reach out. We value your trust and are grateful for the opportunity to serve you.
Review
Mike Provided Excellent Customer Service, Answered All My Questions ( We Have A Somewhat New System, So Many Questions) And Is Extremely Knowledgeable In His Field. Thank You, Mike… Highly Recommend Comfort Experts.
Electrical was thoroughly checked, with expert observations! AC unit quality was later thoroughly checked by technician 12. The unit was found to be operating very well. We completely agree with the assessment, and we appreciate having the quality inspection. We are pleased with the unit and the company!
Response from Comfort Experts Inc.:
Ed, Thank you for sharing your positive experience with us! We're delighted to hear that the electrical work was thoroughly checked with expert observations, and that our technician conducted a comprehensive inspection of the AC unit. We're glad to know that the unit is operating very well, and we truly appreciate your agreement with the assessment. Customer satisfaction is our priority, and it's wonderful to hear that you're pleased with both the unit and our company. If you have any more questions or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!
Ryan was very professional!! Certainly recommend his technician service!
Response from Comfort Experts Inc.:
Thank you for sharing your positive experience with Ryan's professional service! We truly appreciate your recommendation and are delighted to hear that you were satisfied with his technician service. If you ever require assistance or have any further needs in the future, please don't hesitate to reach out. We're here to ensure you continue to receive excellent service and support.
Review
Ian C. was here quickly after calling before a holiday weekend and found the problem in short order.
Response from Comfort Experts Inc.:
Joseph, thank you for sharing your experience with us. We're pleased to hear that Ian C. responded promptly, especially before a holiday weekend, and efficiently identified the issue with your HVAC system. Providing fast and effective service is a priority for us, and it's great to know that Ian C. delivered on this commitment. If you ever require our assistance again or have any further questions or concerns, please don't hesitate to reach out. We're here to ensure your HVAC needs are met promptly and professionally. Thank you for choosing us! ?????
Review
Excellent service
Review
Mike was very helpful, he explained what he was doing. I appreciated him talking me through the process in this heat. He got right on the issue and assured me he was going to get the A/C going quickly and he did.
Review
Tyler was very nice and considerate. U)He seemed knowledgeable and effecient!
Review
Excellent
Review
Zack had awesome people skills, he took time to explain to me what was going on during the service as well as gave me added tips I truly appreciated the visit.
Review
Our tech was very professional. His explanation of the services rendered was excellent. He answered all the questions I had. I really like the professionalism all employees of the company displayed that I enteracted with. From the initial phone call to working with Zak and the other two gentleman prior to Zak and his team installing out equipment.
Review
Excellent service
Review
Wyatt came out, was friendly and efficient. He found the problem right away and took care of it. I would definitely recommend them.
Review
A great experience with communication and efficiency from Mike who came over and assessed our system.
Thoroughly inspected and cleaned my compressors identifying defective capacitor as reason compressor has been making unusual noise when running that needed to be replaced. Showed me pictures of everything inspected and verified to be in good condition. Answered all my questions. Clean and friendly.
Response from Comfort Experts Inc.:
Thank you for taking the time to leave a review about your experience with our company. We are pleased to hear that our technician was able to thoroughly inspect and clean your compressors, and identify the defective capacitor that was causing unusual noise when running. We are committed to providing our customers with transparent service, and we are glad that our technician was able to show you pictures of everything that was inspected and verified to be in good condition, as well as answer all your questions. We take pride in providing a clean and friendly service, and we are grateful for your feedback. Thank you for having us out to do your AC inspection!
I've been using comfort experts for about 2 years now. Just recently had a electrical system check performed and I must say my technician, Tyler Lawyer was very thorough and quick! He performed checks and made sure my home was in good shape! You can't go wrong with comfort experts if your looking for quality service for your home hvac!
Response from Comfort Experts Inc.:
Thank you for your continued trust in Comfort Experts, and for sharing your positive experience with us! We're thrilled to hear that Tyler provided you with thorough and efficient service during your recent electrical system check. Ensuring that your home is in good shape is our top priority, and we're glad to hear that Tyler delivered on that promise. We appreciate your recommendation and look forward to continuing to provide you with quality service for all your HVAC needs. If you ever need assistance in the future, please don't hesitate to reach out.
Review
Ryan always professional
Review
Tyler was very professional and friendly. Explained everything where we could understand it.
Review
Ryan did a good job
Review
The serviceman that completed my service was outstanding. He was very knowledgeable personable and respectful of my home..
Review
I think they are great
Review
Great service.. timely
Review
Mark and Brady are great people and don a great job
